1. When will I receive my gift card?
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Give them the gift of choice with an Eco-Worthy Gift Card.
Gift cards are delivered by email and include easy-to-follow instructions for redeeming them at checkout.
Our gift cards have no additional processing fees
Redeem Anytime – Apply the gift card code to any order during checkout.
Flexible Use – Use it multiple times until the remaining balance is depleted.
Combine & Save– Multiple gift cards can be combined for a single purchase.
Refundable – Unused gift cards are eligible for a refund.
Kindly note – Verify your email address during purchase, as it cannot be modified afterward.
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Shopping for someone else but not sure what to give them?
Give them the gift of choice with an Eco-Worthy Gift Card.
Gift cards are delivered by email and include easy-to-follow instructions for redeeming them at checkout.
Our gift cards have no additional processing fees.
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Redeem Anytime – Apply the gift card code to any order during checkout.
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Flexible Use – Use it multiple times until the remaining balance is depleted.
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Combine & Save – Multiple gift cards can be combined for a single purchase.
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Refundable – Unused gift cards are eligible for a refund.
We hope you have enjoyed your online shopping experience with ECO-WORTHY. Please read below for more information about our shipping and return policies.
SHIPPING
We offer a free shipping service for most of mainland CA.
You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel.
ORDER PROCESSING
Procession time can take between 1-3 business days.
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
SHIPPING TIME
All items sold at ECO-WORTHY are guaranteed to be delivered in 30 days.
If you have not received your item(s) beyond this time, you are eligible for a full refund after we have conducted a postal investigation.
| Shipping from | Shipping to | Shipping time | tracking information |
| CA warehourse | CA | 3-5 business days | tracked |
Freight: Larger Panels Kits must be shipped by freight, the shipping time is 5-14 business days.
Note: The shipping times mentioned above refer to the estimated times of business days that the shipment will take after an order has been shipped. Business days do not include Saturday/Sunday and any public holidays. These estimates are based on normal circumstances and are not a guarantee of delivery times. We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.
Full refunds are not available under the following circumstances:
1. Delays caused by the buyer providing incorrect or incomplete delivery information;
2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;
3. Any un-insured order that is lost or stolen;
4. Delays in delivery caused by any other beyond ECO-WORHTY's control, such as public holidays and Customs issues.
GUARANTEES & RETURN POLICY
14 Days DOA Product GuaranteeIf one or more of the items you received are damaged, different, or not working, you will be protected by this Guarantee. Please contact us for Return Material Authorization within 14 days of the order being received. In the event of a replacement, ECO-WORTHY will arrange for return shipment of the defective unit, and once the part has been received and inspected, we will ship out the replacement part within 3 working days. To qualify under our Defective on Arrival policy, goods must be returned in their original packaging. Goods returned without original packaging will not be accepted.
30 Days No Reason Return
Standard in stock merchandise purchased through ECO-WORTHY may be returned within 30 days of the receipt of the product. You will receive a refund or credit towards your account, provided the merchandise is returned in the original packaging in new and resalable condition with the original blank warranty cards, manuals, and all accessories. ECO-WORTHY will pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra products you did not order. For all other reasons, customers are responsible for the return shipping fees. ECO-WORTHY requires at minimum 1-2 working days to inspect a returned item prior to issuing a refund or credit.
Please note that ECO-WORTHY will not accept returns with product modifications as it voids our warranty policy. Any modified products received will be returned to you at your expense.
Please be prepared with your invoice or the following information:
Order number
Proof of purchase
Video or photo of the faulty product (if applicable)
Mailing address
Contact telephone number
Please carefully follow our warranty process to minimize any delays:
1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
What Is a Gift Card?
Eco-Worthy digital Gift Card is the easiest way to give someone the freedom to choose what they truly want.
It’s delivered instantly by email, has no expiration, and can be used on any product in our store.
Perfect for last-minute gifts, holidays, birthdays, or simply saying “thank you.”
Key Benefits
Instant digital delivery
The gift card is generated immediately after payment and sent to your email with a unique code.
No expiration date
Your remaining balance never expires and can be used at any time.
Can be sent as a gift
You can forward the gift card email, or enter someone else’s email at checkout so they receive it directly.
Easy to redeem at checkout
Enter the gift card code in the “Gift Card or Discount Code” field at checkout.
The system will automatically deduct the balance, and you can still apply a discount code at the same time.
Redeem points & Get free gift card
You can redeem your accumulated points to get a free gift card directly.
Please check your Membership Center to see if you have enough points to redeem.
How to use
The fastest way to give something meaningful.
How to Use the Gift Card
Using a gift card is simple and works like a store credit.
Add your favorite products to your cart
Go to the checkout page
Enter your Gift Card Code in the “Gift Card or Discount Code” field
The card balance will be automatically deducted from your order total
💡 If your total is higher than the gift card amount:
You can pay the remaining balance using any available payment method.
💡 If you have balance left:
You can use the remaining amount on your next purchase.
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How to Send the Gift Card to Someone Else
You can gift the card in two easy ways:
Option A – Send it directly to their email (fastest)
At checkout, simply enter the recipient’s email address.
They will receive the card instantly along with your message.
Option B – Forward it yourself
If you prefer to receive it first:
Enter your own email at checkout
After receiving the gift card, forward the email or share the code with your recipient
Gift Card FAQ
Got questions? We’ve got answer...(Easy for New Users)
You will receive it immediately after completing payment. Delivery is instant.
2. Does the gift card expire?
No. Our gift cards have no expiration date.
3. Can I use a discount code together with a gift card?
Yes. A gift card works like store credit, so you can still enter a discount code at checkout.
4. Can I earn reward points when purchasing a gift card?
Yes. Buying a gift card earns points.
But paying with a gift card does not earn points.
5. Can I send the gift card to someone else?
Absolutely. You can:
Enter the recipient’s email at checkout, or
Forward the gift card email after you receive it
6. What if the gift card doesn’t cover my total?
No problem — you can use any other payment method to pay the difference.
7. What if I don’t use the full amount in one order?
Your remaining balance stays on the same code and can be used anytime.
8. Can I check my gift card balance?
Yes. Click the “View Gift Card” button in your gift card email to see the remaining balance.
9. What if I lose my gift card email?
Contact us and we’ll resend it to you.
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